Privacy Policy

Last updated: [Insert Date]

At PillDash, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our app and website.

1. Information We Collect

We may collect the following information:

  • Driver profile details (name, email, phone number)
  • GPS location for delivery tracking
  • Package scan data and delivery logs
  • Device information (e.g., operating system, model)

2. Permissions and Why We Need Them

Location Permission

PillDash requires access to your device's location (GPS) for the following essential delivery functions:

  • Real-time delivery tracking: To provide accurate location updates to pharmacies and customers about delivery progress
  • Route optimization: To calculate the most efficient delivery routes and provide turn-by-turn navigation
  • Delivery verification: To confirm that deliveries are completed at the correct address
  • Safety and security: To track driver location for safety purposes and delivery verification

Location data is only collected while you are actively using the app for deliveries. We do not track your location when the app is not in use for delivery purposes. Location data is securely stored and only shared with authorized pharmacy staff and the delivery management system.

Camera Permission

PillDash requires access to your device's camera for the following essential delivery functions:

  • QR code scanning: To scan QR codes on delivery packages for quick package identification and verification
  • Delivery confirmation: To capture photos of delivered packages when required for proof of delivery
  • Signature capture: To capture electronic signatures from recipients for delivery confirmation
  • Package verification: To verify package contents and ensure accurate delivery

Camera access is only used when you actively choose to scan a QR code or capture a delivery confirmation. We do not access your camera in the background. All images and signatures are securely stored and only accessible to authorized pharmacy staff.

3. How We Use Your Information

Your information is used to:

  • Enable package tracking and delivery updates
  • Verify delivery status and location history
  • Provide customer support
  • Improve app performance and security

4. Data Sharing

We do not sell or share your personal information with third parties except:

  • With your consent
  • To comply with legal obligations
  • To service providers who help operate the app securely

5. Data Retention

We retain your data only as long as necessary for delivery operations, compliance, and support purposes.

6. Security

We use industry-standard measures to protect your data, including encryption and secure authentication.

7. Your Rights

You have the right to access, correct, or delete your personal data. Please contact us atsupport@pilldash.com.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions, please contact us atsupport@pilldash.com.